Atos will now offer ebankIT’s omni-channel offering as part of its “Now Banking” Digital Banking leadership programme, thus supporting banks in their journey towards digital transformation.
The evolution of Banking continues to accelerate at cruising speed. Customers want fast and consistent transactions and expect to be able to access and control their finances using any device and any channel, at any time. Financial institutions have often been held back by cumbrous, inflexible legacy systems. Omni-channel banking enables banks to deliver a seamless and consistent customer experience, whether customers are accessing their bank via a mobile, tablet or visiting a branch in person.
“Digital Banking requires a willingness to think differently, develop collaboratively and move fast. To test, learn and improve. These are the traits that characterize the success of a digital transformation” said Remco Neuteboom, Global Chief Digital Officer, Financial Services at Atos. “Our partnership with ebankIT perfectly fits our ambition to support our clients in their digital transformation journey, and enable them to make the most of every customer contact to drive long-term competitive advantage.”
Carlos Oliveira, CEO at ebankIT said: “We are happy to work with Atos who has long-standing relationships within the financial services industry globally and the technical implementation expertise our customers are looking for. Their Digital Banking vision on the future of financial services is strongly aligned with our thinking.”
This partnership between Atos and ebankIT enables banks to design and deliver the services demanded by today’s and tomorrow’s customers, and offer an improved customer experience with real-time, speed, agility and security.
