Euro Automatic Cash, a joint venture in which Banco Popular Español has a 50 percent share, is transforming its ATM network to reflect its new corporate branding and image with state-of-the-art ATMs from NCR Corporation to Retail Banking Research.
In 2014, Euro Automatic Cash was established to act as provider of ATM services for Banco Popular and other banks in Spain, and currently maintains a network of approximately 2,000 ATMs across the country. Today, about 65 percent of its installed base has been modernized with new, state-of-the-art NCR systems that feature latest Windows 7 operating system and contactless functionality. This improves security as it dramatically reduces the risks of stolen card data through skimming, while at the same time making transactions faster and more convenient for consumers who can use their contactless cards and mobile phones for ATM transactions.
“Euro Automatic Cash aims to provide a highly available service to direct clients, as well as customers of other financial institutions, offering them modern ATMs that deliver a compelling user experience,” said José Rincón, Managing Director of Euro Automatic Cash. “We want our commitment to customer service to be reflected in the touchpoints that are the interface between our company and our customers.”
With the new ATM systems, Euro Automatic Cash will be able offer new features and services to its financial institution customers in the future, such as cash recycling, targeted advertising and personalized services through its self-service terminals.
Carlos García Reig, General Director of Financial Services at NCR Spain added, “Euro Automatic Cash is a remarkable example of the value that deploying our SelfServ ATMs and security software bring in operational efficiencies, great consumer experiences and exceptional service delivery. This enables financial institutions to reflect their brand and support their brand promises.”
