Fintech, Finance, Technology, Banking Highlights – 30 March 2018

Broadridge acquires ActivePath

Broadridge Financial Solutions has completed the acquisition of ActivePath, an Israeli-based digital technology company. ActivePath’s unique technology enhances the consumer experience associated with consumer statements, bills, and regulatory communications.

ActivePath extends Broadridge’s ability to transform and accelerate the pace of digital adoption, further strengthening Broadridge’s leading Governance and Communications businesses.

Companies need to convert essential communications into interactive touchpoints distributed across multiple channels. ActivePath’s unique platform lets enterprises, including banks, brokers, healthcare providers and other billers, quickly compose and project HTML experiences typically found on brand websites and apps into interactive email with new levels of personalization, engagement, and security. In addition to email, ActivePath when combined with the Broadridge platform enables full omni-channel capabilities including SMS, social, audio UI, chatbots and personal cloud solutions.

“Despite consumers’ interest for all-things digital, many brands struggle to create a compelling digital experience and convert their customers from print communications,” said President of Broadridge Customer Communications, Doug DeSchutter. “Broadridge continues to invest to accelerate the digital transition for our clients and their customers, leveraging technology, data, and channel partnerships to make the experience better and more convenient. In ActivePath, we gain a founding management team with rich entrepreneurial experience and a proven track record of innovation, and we are delighted they are joining the Broadridge family.”

Thomson Reuters collaborates with Salesforce in fight against financial crime

Thomson Reuters today announced it is collaborating with Salesforce to help clients quickly and efficiently on-board new customers and meet regulatory anti-money laundering obligations in the fight against financial crime.

Thomson Reuters World-Check, one of the world’s leading databases of risk intelligence data to support companies in meeting their due-diligence obligations, can now be accessed by customers on the Salesforce AppExchange through the Thomson Reuters Customer Risk Screener Application.

Thomson Reuters is committed to providing its customers, which include global corporate and financial companies, with solutions to assist in the fight against financial crime. The Customer Risk Screener Application is designed to drive improved workflow and will help clients more efficiently on-board and manage customer screening in one of the world’s leading CRM platforms. It will be accessible through Salesforce Sales Cloud, Financial Service Cloud and Service Cloud.

“Financial crime is one of the scourges of modern day society, and is linked to some of the world’s biggest problems such as forced prostitution, slavery and drug trafficking. The ‘Know Your Customer’ regulations are designed to help companies identify potential financial crime, and penalties for KYC failure are severe, including prosecution, substantial fines and ongoing regulatory oversight, not to mention reputational and brand value damage,” said Debra Walton, managing director, customer proposition, Financial & Risk, Thomson Reuters. “By working with Salesforce, we will help mutual customers in the ongoing fight against financial crime through our Customer Risk Screener Application. The application will simplify and accelerate the customer due diligence process and connect client account records, reducing significant manual requirements. This approach reduces costs and improves the overall experience for our customers and their clients.”

Japan Exchange Group applies AI in market suveillance operations

Japan Exchange Regulation (“JPX-R”) and Tokyo Stock Exchange, Inc. (“TSE”) decided to apply artificial intelligence (AI) to market surveillance operations to detect such misconduct as market manipulation. Deployment of AI to market surveillance operations will commence today.

In surveillance operations of the TSE market for monitoring and preventing unfair trading, a broad range of orders that are likely to involve unfair trading are first identified by surveillance systems based on certain criteria. Surveillance personnel then conduct preliminary investigations to analyze the trading situation surrounding such orders. Based on these preliminary investigations, surveillance personnel determine the possibility of unfair trading before conducting detailed investigations and report to the Securities Exchange Surveillance Commission.

JPX-R and TSE will be deploying two AI technologies: NEC Corporation’s “NEC Advanced Analytics – RAPID machine learning” and Hitachi, Ltd.’s “Hitachi AI Technology/H”. These technologies have been supplied with a store of knowledge previously used in operations by surveillance personnel to evaluate irregularities in trade activity for preliminary investigations.