nCino announced that $4.4 billion-asset Great Southern Bank has selected its Bank Operating System to increase speed and enhance the simplicity of its commercial loan process.
With more than 100 offices in nine states, Great Southern Bank has grown rapidly as a result of both acquisitions and organic expansions over the past eight years. This substantial growth prompted the bank to look for a comprehensive solution to automate and streamline the loan process from beginning to end. By leveraging nCino’s Bank Operating System, the bank is gaining a single, secure cloud-based platform, built on Salesforce.com, that combines customer relationship management (CRM), loan origination, workflow, content management, business process management and instant reporting. Great Southern Bank expects to significantly reduce its current number of software point solutions, ultimately making the commercial loan process more seamless and efficient for both employees and customers.
“As we continued to open new offices and bring in other institutions, we found our commercial loan portfolio concurrently growing; in fact, last year, the bank experienced the largest commercial loan growth year in its history,” explained Ryan Storey, director of loan operations at Great Southern Bank. “By leveraging nCino, we’ll be able to keep up with and support this new business by automating the loan process, allowing us to close loans more quickly and with more accuracy than before. Additionally, we’re excited about how heavily nCino invests in its ongoing software development, and look forward to extending our partnership with nCino down the road.”
Great Southern Bank will reduce workflow inefficiencies such as duplicate data entry with nCino. While the bank currently may input some data fields four to five times, it expects to reduce this down to a single entry with nCino’s platform. These efficiency enhancements the platform provides, coupled with the 360-degree view of individual loans and the entire portfolio, will speed closing time, reduce the risk of manual errors and boost overall data accountability and management.
“Great Southern Bank will benefit from this scalable solution that supports its growth as well as the bank’s dedication to the highest levels of customer service,” said Paul Clarkson, senior vice president of community and regional financial institutions at nCino. “Where nCino’s Bank Operating System will make the biggest difference is providing employees a tool to lift their productivity and bring in a new level of transparency. Great Southern Bank will transform its loan portfolio management by being equipped with the right platform for smarter, faster decision making.”
